Welcome to Broadstairs Medical Practice

Welcome to our website which we hope you will find both useful and informative.

As a group of dedicated professionals we are committed to providing and promoting excellent health care to all our patients within a caring environment.

Our principle is that "patients come first". Staff express their respect for the privacy and dignity of all patients by behaving in an empathetic and sensitive manner, always aiming to accommodate their needs.

Our services include disease prevention and health promotion, management of acute and chronic illnesses, blood analysis, specialist referrals, family planning, cervical smears, ante-natal and post-natal care, paediatric care, minor surgery, immunisations and travel health

 

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IMPORTANT ADVICE TO KEEP YOU SAFE FROM CORONAVIRUS

Please see the information sent out to the at risk group by NHS England.

 

Information  about Coronavirus (COVID-19)

Coronavirus (COVID-19) is a new illness that can affect your lungs and airways.

If you are concerned you have coronavirus or have been in contact with someone who has been confirmed as having coronavirus please DO NOT leave the house. For latest up-to-date advice on cornavirus, please visit Government guidance webpage for coronavirus.

The public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

  • A new continuous cough OR
  • High temperature (of 37.8 degrees centigrade or higher)
  • Loss of or a change in smell or taste

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS111 if they cannot get online). 

You should not attend the Surgery

After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS111 online (people should only call NHS111 if they cannot get online) before they leave their home or let visitors in.

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information you can also visit: www.nhs.uk Coronavirus (COVID-19)

EXEMPTIONS FROM WEARING A FACE COVERING ON PUBLIC TRANSPORT

From 15th June legislation has come into force making it mandatory for members of the public to wear a face covering when travelling on public transport. The guidance lists people that are exempt from wearing a face covering. From this guidance it is not intended that GP’s should issue certificates or be involved in supporting patients who are unable to wear a face covering. More information can be accessed here – https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#exemptions-face-coverings

Therefore practices in Thanet will not be providing patients with exemptions for wearing face coverings.

Guidance for patients returning to work

Practices are not able to give individuals guidance on whether it is right for individuals to return to work after a period of absence. GP’s cannot give specific advice about the risks at your workplace and instead recommend that patients read the information and guidance provided on https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19 The guidance should then be discussed with your employer and a risk assessment for the type or work you are expected to undertake with their occupational health services. Practices will not accept any enquires about going back to work in relation to COVID-19 but encourage everyone to follow the guidance above.

PRACTICE WORKING

Whilst shops have been advised they can reopen practices will take a little longer to return to the way they worked before COVID-19. Due to our need to protect patients who are at risk or unwell and to reduce the burden of the virus on our staff we will for the foreseeable future ask patients not to attend the surgery unless they have an appointment.

Instead patients should continue to book appointments on the phone and to phone us with questions including those about medications. Patients attending the site for booked appointments will be encouraged to wear a face covering.

We are planning to reopen the doors later this summer in preparation for our flu and winter campaign when we expect that more patients will need face to face consultations but will continue to encourage patients to only attend for booked appointments.

When the doors are open we will be operating a one way system through the site and if patients need a further appointment we will encourage them to go home and book on the phone.

Extended hours

The Practice is now able to book additional appointments for our patients as part of the extended access scheme. These appointments will be outside the Practice usual opening times (8:00-6:30). 

The appointments will be available at the practice or other local practices during the week or at the Queen Elizabeth the Queen Mother Hospital on a Saturday or Sunday.

These appointments may not be with a doctor from this practice but with your consent the clinician will have access to your electronic medical record. 

For more information and to book please speak to a member of our Reception Team.

 

Practice Timings

Monday: 07:00 - 18:30

Tuesday: 07:00 - 18:30

Wednesday: 08:00 - 18:30   Wednesday Evening: 18:30 - 20:00

Thursday: 08:00 - 18:30

Friday: 08:00 - 18:30

Out of Hours: After Surgery Times call 111

 

Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?

Broadstairs logo

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Patient Group Page

 

Public Health England’s national campaign: Keep Antibiotics Working

On Monday 23rd October, Public Health England (PHE) launches a national campaign ‘Keep Antibiotics Working’ highlighting that taking antibiotics when you don’t need them puts you and your family at risk. To help keep antibiotics working you are urged to always take your doctor or nurse’s advice on antibiotics. Please watch the video below:

 

Other General Information

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

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Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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